Our Terms & Conditions
Quotations
Work highlighted on a quotation is the work that will be carried out, if additional work is requested this would be discussed and a new quotation will be provided for the additional work.
Blind quotations are subject to a site visit, if a quotation has been given without a site visit there could be changed required regarding regulation work. This would be discussed and a new cost given for the additional work.
No changes to the contract shall be agreed on a verbal basis, all changes must be discussed and a copy of the quotation must be resent with the alterations made before the work is carried out.
If no quotation has been provided work will be charged on an hourly basis as highlighted on our charges page.
Acceptance of the quotation via email or verbally is an agreement to the contract of works.
Work
All work is subject to a 12 month workmanship guarantee, additional years guarantees can be purchased on completion to extend the provided guarantee. (Please enquire about extended guarantees)
If a cancellation is made within 24 hours or the work being carried out a £75 + VAT fee will be charged
If any electrical work is carried out prior to our arrival or during the work at any point by another trade or person, it will not be signed off by our team and will not be included on any certification.
Payment
Payment for work is to be paid on receipt of the invoice. If payment exceeds the maximum payment limit of 7 days then a late payment fee will be added, this is in accordance with the Late payment of commercial debts (Interest) act 2013.
Payment can be made by bank transfer, cheque or cash, all with an invoice provided
If certificates are required for the work carried out they will not be processed until payment has been made
For larger jobs percentage payment plans will be written up and discussed with the client, these would be job specific.
For jobs above £500.00, a 50% deposit will be requested upon agreement of the work/date booked.
Where work has been completed subject to a ‘snag’ list, 95% of the total invoice must be paid on completion. Once the snag list has been completed and the customer is satisfied with the work, then the remaining 5% must be paid in accordance with the regular payment terms.
